Communications

Communications Fraud & Identity Management

Fraud & Identity Management

We address the concerns no one wants to talk about (and now they won’t have to.)

Customers just want communications services that perform reliably. Your sales and customer service agents just want to sign and service accounts as quickly as possible. Worries about account takeover, fraudulent ID and risk are conversation killers. That’s why LexisNexis® Risk Solutions offers a suite of powerful solutions to seamlessly automate fraud and identity management. We mesh into your workflow and your way of interacting with customers.

For your customer, this means fast, convenient service and the ability to perform functions via mobile and/or other self-service channels onsite or online. For you, it means safely onboarding new customers and reducing the friction that comes with identity due diligence.

Leverage the industry’s deepest, broadest data to quickly:

  • Verify & authenticate identities
  • Assess devices — right down to pinpointing “true” locations behind hidden proxies and VPNs
  • Analyze and identify the type of suspected threat (i.e., synthetic identity) to ensure the right response for the situation
  • Streamline the process to optimize resources; reserve manual investigations for potentially high-risk transactions

Confidently meet the demands of mobile engagement, using our comprehensive range of multi-factor authentication technologies ranging from one-time passwords and KBA to fingerprinting and voice biometrics. Integrated services offered through our Identity Management platform enable any type of customer interaction, from anywhere.

FraudPoint®
Combat identity fraud with sophisticated scoring and leading analytics
Instant Verify
Verify IDs and professional credentials instantly
InstantID® Q&A
Authenticate customer identities in real-time
InstantID®
Complete identity verification, spot fraud and uncover identity discrepancies in real time
One Time Password
Authenticate a user with a one-time login transaction
Order Score
Identify high risk transactions to avoid chargebacks
TrueID®
Recognize a true identity and fight fraud in real time
TrueID® Mobile
Mobile document authentication using a phone or mobile device camera

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