LexisNexis® Risk Solutions enhances hospitality risk management with unparalleled data and analytics
It is burdensome and expensive to manage multiple data providers and risk mitigation resources. LexisNexis delivers an efficient, one-provider solution.
We offer hotel and resort companies risk management solutions by delivering:
- Data and analytics supporting business growth
- Exceptional, real-time visibility into multiple areas of risk across their entire business
- Global data coverage addressing the needs of global hospitality brands
In the increasingly competitive hospitality market, you need to engage and expand a profitable customer base, improve customer experiences and achieve operational efficiencies through a streamlined check-in experience while mitigating various types of risks. We can help.
Compliance
- Efficiently screen customers and continually monitor your loyalty database against global sanctions lists to comply with Office of Assets Control (OFAC), Bank Secrecy Act (BSA) and related regulations
- Use powerful tools and services to research vendors and suppliers to verify legitimacy and financial stability of their businesses, spot entities involved in bribery and corruption, and strengthen compliance
Customer Acquisition and Retention
- Build, maintain and enhance customer records in your customer database
- Maintain accurate, up-to-date contact information for your customers
- Use prefill and ID scanning products to reduce processing time for new customer loyalty member registrations, increase the accuracy of data and eliminate duplicate records
- Add new attributes to strengthen customer segmentation and increase ROI of your CRM programs
- Integrate customers’ records from different databases with LexisNexis proprietary linking technology to get a 360-degree view of their activities
Security and Loss Prevention
- Safeguard against physical, financial, legal and reputational risks with our security and loss prevention solutions
- Prevent fraud by using instant identity verification and risk assessment tools to verify customers’ identities and flag risky transactions
- Manage your agent network and reduce financial losses due to conflicts of interest
- Support investigative research with our one-stop source of public records data
- Screen prospective customers against global watch lists (individually or in batch)
- Batch screen all names included on cruise ships guest logs or family resorts against the U.S. National Sex Offender Registry to protect your customers — and gain a powerful sales differentiator