Incorrect phone numbers, old addresses and outdated status of patient acceptance are making it difficult for patients to schedule appointments with physicians and other healthcare providers. A recent study found that almost one in three callers was told that the doctor they were trying to reach had a different specialty than the one listed in the physician directory provided by their health plan. See how inaccurate physician directories are impacting patients and how the American Medical Association (AMA) and LexisNexis are solving this problem.
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